Pricing
No hidden fees. No setup costs.
One plan that scales with your property. Add smart locks, AI or housekeeping only when you need them.
Lobbiq Complete
All features included. Add only what you need.
Optional add-ons
From €4/lock — final price depends on your lock brand. Buy the hardware once — we handle the rest. Lock count can differ from room count.
Gen-AI concierge that answers guests and drafts replies. Language detection and routing are already included.
Full cleaning planning, quality control and cleaner portal. The task overview and room board are included.
Your guest portal on your own domain and branding. Guests see your hotel, not Lobbiq.
Messaging and calls at carrier cost
WhatsApp, SMS and voice arrive as one itemised line — carrier cost plus a 10% handling fee, with no separate Meta invoice and no third-party conversation charges. You see exactly what you send and what it costs.
€77.95/month
Prices exclude VAT. Applicable VAT, if any, is calculated at checkout.
How is this calculated? ▼ ▲
- ✓WhatsApp, SMS & email messaging
- ✓Guest self-service portal (web-based — no app download)
- ✓Digital check-in & checkout
- ✓Smart Phone Exchange (multi-language voicemail)
- ✓Customizable guest portal (CMS page builder)
- ✓Payment links (zero commission)
- ✓Guest app — breakfast, upselling & more
- ✓Works alongside your existing PMS
- ✓Unlimited users — no per-seat charges
- ✓Multi-language support
- ✓Smart language detection & message routing
- ✓Basic task management & room status
No commitment. No credit card. Just a conversation.
€0
Setup fee
Self-onboarding is free
0%
Payment commission
Your account, your money
📅
No contract
Month-to-month, cancel anytime
Compare
One platform instead of five subscriptions.
Each capability exists somewhere. Only Lobbiq connects them all.
| Capability | Messaging tools | Guest platforms | Lock vendors | HK tools | Lobbiq |
|---|---|---|---|---|---|
| WhatsApp & SMS | ✓ | ○ | ✗ | ✗ | ✓ |
| AI concierge | ✓ | ○ | ✗ | ✗ | ✓ |
| Upselling | ✓ | ✓ | ✗ | ✗ | ✓ |
| Guest portal & check-in | ✗ | ✓ | ✗ | ✗ | ✓ |
| Smart locks | ✗ | ○ | ✓ | ✗ | ✓ |
| Housekeeping & tasks | ✗ | ✗ | ✗ | ✓ | ✓ |
| Payments | ✗ | ○ | ✗ | ✗ | ✓ |
| All connected | ✗ | ✗ | ✗ | ✗ | ✓ |
Questions
Frequently asked
What's included in the base price?↓
The full platform: guest messaging (WhatsApp, SMS, email, voice), Smart Phone Exchange, guest portal with digital check-in, breakfast ordering & upselling, basic task management, payment links (zero commission), multi-language support, and unlimited team members. WhatsApp, SMS and voice run on your own carrier connection through Twilio and are billed monthly on usage — at carrier cost plus a 10% handling fee. Smart language detection is included; AI Pro, Housekeeping Pro, Smart Locks, and white-label (your own domain and branding) are optional add-ons.
Are there any setup fees?↓
No. Self-onboarding is free. Optional hands-on onboarding is available — free during launch phase.
How does messaging pricing work?↓
WhatsApp, SMS and voice run on your own carrier connection through Twilio and are billed monthly on usage — at carrier cost plus a 10% handling fee. WhatsApp and Meta fees are already included in that rate, so there's no separate invoice from Meta and no hidden conversation charges. Every channel is itemised on your invoice, so you always see exactly what you sent and what it cost. There are no message limits.
Do you take commission on payments?↓
Never. Lobbiq takes zero commission on any payment. You connect your own Stripe or myPOS account and pay only standard processing fees directly to them.
Can I cancel anytime?↓
Yes. Annual billing is the standard rate — cancel with 30-day notice. Monthly billing is available at a 20% surcharge, with no long-term contract.
Do I need to replace my PMS?↓
No. Lobbiq works alongside your existing PMS. Your PMS handles bookings. Lobbiq manages everything from check-in to checkout — for your team and your guests.
How do smart locks work with Lobbiq?↓
Smart Locks are an optional add-on from €4/lock/month — final price depends on your lock brand. Depending on your lock brand and model, Lobbiq can generate door codes, enable remote lock/unlock, and monitor battery and door status.¹ You only pay for the locks you connect — whether that’s every room, just the entrance, or a mix. Don’t have smart locks yet? We work with trusted partners to help you choose the right setup.
Is VAT included in the prices shown?↓
Prices exclude VAT. Applicable VAT, if any, is calculated at checkout. Use the VAT toggle above the price to see estimated inclusive amounts. All invoices show both.
What are the volume discounts?↓
Per-room pricing steps down by band: €8/room for rooms 1–9, €7 for 10–19, €6 for 20–29, €5 for 30–39, €4 for 40–49. Each band's rate applies only to the rooms in that band. Above 49 rooms — let's talk. Discounts are applied automatically.
Who owns my guest data?↓
Your guest data belongs to you. It's hosted in Germany, covered by our standard Data Processing Agreement (available on request), and never sold or used to train models across customers. Guest registration data is kept for 12 months as required by German law, then deleted. Operational data (messages, requests, door codes) is deleted 90 days after checkout. Payment data isn't stored by us at all — it goes directly through your own payment account.
See it running a real hotel.
We'll show you our actual property, live, on our phone. Boutique Hotel Margretha runs on Lobbiq every day.
Book a Demo →